Black Hawk Japan Reviews

The parts were exactly as listed and showed up fast. i just regret waiting so long to order because it was exactly what I needed.

I ordered from blackhawkjapan.com and, yeah, everything showed up just fine. The only thing is... the shipping felt a little pricey for such a small order. But it still wasn’t too bad overall, and I’d probably use them again.

I ordered a Shimano reel from blackhawkjapan.com because fakes from overseas shops had me a little worried. When it showed up, the original box it had, serial number and papers all looked right, and the finish matched the one I checked at my local store. Shipping was a bit slow, not terrible though, but the reel was 100% genuine. I’d buy from them again

I felt like I got a decent deal overall. The prices were fair enough for what I wanted, and while the shipping wasn’t exactly quick, it didn’t bother me too much. Everything showed up as expected, which is really all I cared about. I’d probably order from blackhawkjapan again if I see another deal that works for me

I wasn’t expecting instant replies, but I did think customer service would get back to me a bit sooner. It took a couple of days and I had to send a follow-up before I got an answer. They did eventually help and answered my question, so it wasn’t a bad experience overall. The site itself is fine, but based on what I’d expect from customer support, the response time could definitely be better.

Paying was easy enough and everything went through fine, but they really need to add more choices. Not sure why the selection is so limited, but that’s kind of on them.

I keep coming back to Blackhawk Japan because the loyalty points have been more useful than I expected. The prices are already fair, so getting a bit of value back on future orders is a nice bonus. Shipping has been smooth for me too. It’s not flashy or over the top, just a solid shop that I’ve been happy to use again.

I wasn’t really expecting much, but the tracking updates ended up being accurate. I guess I have to admit it did the job better than I thought it would.

I requested a refund and it came back quickly. compared to some other companies I’ve dealt with where you end up waiting forever or chasing support, this was a much smoother experience

I ordered from blackhawkjapan.com and the item did show up fine, so no complaints there. The shipping just took longer than I expected, and the tracking updates were slow, which was a bit frustrating. What annoyed me most was that there wasn’t really any follow-up or update from them, so I was kind of left wondering what was going on. Not a terrible experience overall, but definitely not super fast. I’d maybe order again, but only if I wasn’t in any rush.

My order showed up with the box all banged up and there was barely any protection inside. Since it was shipped from overseas I expected a lot better. It kind of felt like they just tossed it in the box and hoped it would make it. Luckily nothing was completely broken but it still wasn’t okay. I’d definitely think twice before ordering again.

They did end up helping me out, which I appreciate, but man, it took forever. The support was solid once they got to me, but the waiting around was a real pain in the butt

I was surprised that most of the parts I needed were actually in stock. Compared to other places where I usually end up waiting or hunting around, this was a much easier experience.

I ended up asking for a refund, it turned into way more of a hassle than I expected. The replies were slow, and each time I followed up, it felt like I was starting the whole conversation over again instead of someone actually keeping track of what was going on.

My take is that the store might be okay if your order goes smoothly, but if there’s an issue, the support side really wasn’t reassuring. The refund process left me frustrated, and I still don’t feel like it was handled properly. I personally wouldn’t order from them again.

The order itself was fine, but customs seriously took forever. I kept checking for updates and it just seemed stuck for days with no clear answer. By the time it finally showed up, I was mostly relieved, but the whole waiting part was frustrating. It just felt...

I brought up the issue they never fixed it. It’s one of those things where you feel like companies always say they’ll take care of it, but then nothing actually happens. Frustrating overall.

Got it in and yeah, it looked almost the same as the photos on blackhawkjapan.com. Close overall. The color was just a little off, not a big deal though. Still happy with it.

I tried returning my order, but the replies have been slow and the steps weren’t very clear. I’m still waiting on my refund, and while I’m sure it’ll probably get sorted out eventually, the whole process has been more frustrating than I expected.

I’m giving it 4 stars because the order took a bit longer to process than I expected. I placed my order earlier in the week and it was a few days before I finally got the shipping update, so I was starting to wonder what was going on. Once it shipped, though, everything moved along fine and the item showed up in good condition. I’d order again, but probably not if I needed something right away.

My order did show up eventually, but it arrived later than I expected. I kept checking the tracking because I was trying to plan around being home, and it barely updated the whole time, which was frustrating. Support did respond when I reached out, but the answers weren’t especially helpful. I wasn’t in a huge rush, thankfully, so it worked out in the end, but I’d probably only order again if I didn’t need the item by a specific date